Description
Premium
Fully functional with no visible wear. Screen, body, and performance meet near-new standards.
Excellent
Slight signs of gentle use, such as minor surface marks. Thoroughly tested and fully functional for professional-grade performance.
Good
Surface-level signs of previous use (light scuffs or faint marks), but nothing that affects daily use. Fully tested, fully operational.
Fair
Noticeable cosmetic wear like scratches or small dents. Internally inspected and certified to perform to full standards.
Our Quality Promise
Every device we sell is 100% functional, regardless of cosmetic grade. No compromise on performance. Each device undergoes comprehensive testing including a rigorous battery health check(where applicable), ensuring it meets our quality standards. While cosmetic condition varies from Premium to Fair, what doesn't change is our commitment: every devics is professionally cleaned, thoroughly inspected, and certified to work flawlessly. Any functional limitations in Fair grade devices are clearly disclosed in the listing; no surprises, just honest grading you can trust.
Warranty:
1 year warranty on hardware (effective for purchases made on or after 1 September 2025)
This warranty includes all hardware components except battery. Does not include accidental damage, physical damage or loss. See our policy for more details about what is covered and excluded.
Orders placed before 1 September 2025 remain covered under the original 6-Month Warranty
Shipping:
Please allow 1-3 business days for your order to be processed. During sale periods, it might take 2-7 days to process your order. We strive to fulfill your order as quickly as possible and appreciate your patience.
Shipping Methods:
We work with all major courier providers to deliver your items efficiently. Our standard shipping method is via courier providers, who aim to deliver your order within an estimated 1-5 business days from the date of dispatch. Please note that delivery times may vary depending on the destination and any unforeseen circumstances.
Tracking Information:
Once your order has been processed, we will update you with the tracking information. You can easily track the progress of your package by using the provided tracking number on our website or through the courier provider's website.